Terms of Use

This service is operated by Zendo Apps Inc. doing business as ¡dígame!, located at 1023 Walnut Street, Boulder, CO 80302.

Last updated: September 13, 2025

1. Introduction

Welcome to ¡dígame! By accessing or using our website and services, you agree to comply with and be bound by these Terms of Use.

2. User Accounts

• You must be at least 18 years old or have parental consent to use our services.
• You are responsible for maintaining the confidentiality of your account and password.
• We reserve the right to suspend or terminate accounts that violate these terms.

3. Subscription & Payment

• Paid subscriptions are billed in advance and are non-refundable, except where required by law.
• We offer a 1:1 learning model, meaning that when you subscribe, a free account is provided to an English learner.
• If you cancel your subscription, the sponsored account will also be canceled.
• Chargebacks or disputed payments may result in immediate suspension or termination of your account.

4. Acceptable Use

• You agree to use our services only for lawful purposes.
• Any misuse, including but not limited to harassment, spamming, or violating copyright laws, will result in account termination.

Fair Use, Rate Limits & Automated Access

• Fair Use. Usage is subject to fair-use limits, which may include hourly, daily, monthly, or annual caps on messages, requests, or tokens.
• Rate Limiting. We may temporarily throttle (slow, defer, or block) requests that exceed fair-use limits. Throttling does not qualify for refunds.
• Automated Access. Bots, scripts, or automated tools that generate excessive traffic are prohibited unless expressly authorized.
• Adaptive Limits. Specific thresholds may change over time based on service costs, capacity, or abuse patterns.

Abuse, Suspension & Blacklisting

• Abuse. We may suspend, terminate, or permanently blacklist accounts for abusive behavior, including excessive automated requests, circumventing limits, harassment, or security testing without permission.
• No Refunds. Suspensions or terminations due to abuse or violations do not entitle you to a refund or credit, except where required by law.
• Notice & Appeal. We may notify you when throttling or suspension occurs, but we reserve the right to act without prior notice. Appeals may be submitted to support@digame.app.

5. AI Character Disclaimer

¡dígame! includes AI-generated conversations that simulate various characters such as language tutors, taxi drivers, life coaches, and others. These characters are fictional and for educational, entertainment, and language learning purposes only.

• The AI is not a licensed professional and does not provide medical, legal, therapeutic, or professional advice.
• Any responses from AI characters are not to be considered facts or guidance for personal or medical decision-making.
• Use of these features is at your own discretion and risk.
• Do not use this service for emergency, crisis, or mental health support.

If you are in distress or need help, please contact a licensed professional or emergency services. U.S. users can call or text 988 for the Suicide & Crisis Lifeline, available 24/7.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

7. Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes means you accept the updated Terms.

8. Contact

If you have any questions, please contact us at support@digame.app .

By using our service, you agree to these Terms.